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Privacy Policy for Immerse-Edu.com

Effective Date: [23/11/2024]

Introduction
Welcome to Immerse-Edu! At Immerse-Edu, accessible from www.immerse-edu.com, we prioritize the privacy of our visitors and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect and how we use it. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect
We collect and process the following types of data:

  • Personal Identification Information: Includes your name, email address, phone number, and billing address.

  • Payment Information: Credit/debit card details for purchasing our courses, securely processed through trusted third-party payment processors.

  • Technical Data: Includes IP address, browser type, operating system, device information, and usage data such as pages visited and time spent on the site.

  • Profile Data: Information about courses purchased, interests, preferences, feedback, and survey responses.

  • Marketing and Communications Data: Preferences for receiving marketing communications and your preferred communication methods, which are only collected with your explicit consent.

How We Use Your Information
We use the collected information for various purposes, including:

  • Providing and Maintaining Our Services: To facilitate, operate, and manage our website and digital products, process transactions, and provide customer support.

  • Improving Our Services: To personalize and enhance your experience, develop new products, and analyze website usage to improve functionality.

  • Communication: To communicate with you regarding orders, account inquiries, updates, marketing information, and promotional offers (with your consent).

  • Legal Compliance and Protection: To comply with applicable laws and regulations, detect and prevent fraud, and protect our rights and those of our users.

Legal Bases for Processing (EU, UK, and Canada)
For individuals in the EU, UK, and Canada, our legal bases for processing your personal data include:

  • Contractual Necessity: To fulfill obligations in providing products and services you have purchased.

  • Legitimate Interests: To pursue business interests such as improving services and marketing, provided these do not override your fundamental rights.

  • Consent: In certain instances, processing your personal data is based on your consent, which you may withdraw at any time by contacting us.

  • Legal Obligation: To comply with laws such as tax or legal reporting requirements.

Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. Data retention periods may vary depending on the type of information and the purposes for which it was collected. We may retain information longer to comply with legal obligations, resolve disputes, and enforce agreements.

Data Security
We employ appropriate technical and organizational measures to protect your personal data against unauthorized access and other unlawful processing. However, please note that no internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

International Data Transfers
Your personal data may be transferred and processed in countries outside of your jurisdiction, including the United States and others with differing data protection laws. We ensure such data is adequately protected in line with applicable laws.

Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data, including:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain conditions.

  • Right to Restrict Processing: Request restriction of data processing under certain conditions.

  • Right to Object: Object to data processing under certain circumstances.

  • Right to Data Portability: Request a copy of your data in a machine-readable format to transmit to another party.

  • Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Third-Party Links
Our website may contain links to third-party websites or services. Immerse-Edu is not responsible for the privacy practices of these third parties. We encourage reviewing their privacy policies before providing any personal data.

Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of any such data, we will promptly delete it.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated

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